7
5885 Rodeo Dr Unit 1, Mississauga, ON L5R 4C1, Canada
Mississauga, Ontario L5R 4C1
+19055076363

SoftMoc Heartland is the best, the sale associate went above & beyond what I was expecting, she was really knowledgeable about the boots manufacture asked for &I showed me three different styles I did end up buying the ones I wanted . I will definitely be returning to that location again for more shopping.

I didn’t get her name but the salesgirl in a navy blue fleece sweater was very friendly and helpful! The sizes are a bit limited but they have great sales going on when I visited.

Great customer service from a nice young man who definitely knew his job. Respectful, kind and a wealth of knowledge. Go figure you come across somebody like Trovi in this day and age. Not sure of his name or its spelling and for that I am sorry. Awesome individual and definitely knows his stuff! Thank you.

This store has some of the worst customer service I’ve ever seen. They made a mistake with my receipt, admitted they remembered me, and still refused to fix anything or help with a simple size exchange. No support from staff, no help from the manager, nothing. Completely unprofessional and not worth shopping here.

Had a really bad experience, purchased for 1st time and cashier didn’t tell me that there is email receipt I can get and the receipt he printed and put in box was just empty . It was a gift and we can back in less than 24 hrs to exchange for the size , I told them that your printer might have not printed the receipt and they recognized us that we did the purchase , however they strictly refused to change the size at all and said nobody can help . Since it was gift I did another purchase from same store for correct size and now I am stuck with this pair which was there mistake of not printing receipt correctly and not advising about receipt . Tried contacting manager , customer service .

Ramona is such an amazing worker! I was met with so much kindness, and felt supported throughout my visit to SoftMoc. She made the return process so easy for me!

I went there and Loy was wonderful, very patient, and helpful. They have a lot of shoe types, and if you want to have a great experience, I would most definitely recommend going there!

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SoftMoc — Shoe Store in Mississauga

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SoftMoc

Shoe Store at 5885 Rodeo Dr Unit 1, Mississauga, ON L5R 4C1, Canada. Here you will find detailed information about SoftMoc: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–6 PM
  • Monday
    10 AM–9 PM
  • Tuesday
    10 AM–9 PM
  • Wednesday
    10 AM–9 PM
  • Thursday
    10 AM–9 PM
  • Friday
    10 AM–9 PM
  • Saturday
    9:30 AM–6 PM:

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
5885 Rodeo Dr Unit 1, Mississauga, ON L5R 4C1, Canada.
City:
Mississauga
Phone:
Postcode:
L5R 4C1

About SoftMoc

SoftMoc is a Canadian Shoe Store based in Mississauga, Ontario. SoftMoc is located at 5885 Rodeo Dr Unit 1, Mississauga, ON L5R 4C1, Canada.


Please contact with SoftMoc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find SoftMoc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about SoftMoc

  • Rose
    Added 2025.12.19
    SoftMoc Heartland is the best, the sale associate went above & beyond what I was expecting, she was really knowledgeable about the boots manufacture asked for &I showed me three different styles I did end up buying the ones I wanted . I will definitely be returning to that location again for more shopping.
  • Yuqiong Li
    Added 2025.12.13
    I didn’t get her name but the salesgirl in a navy blue fleece sweater was very friendly and helpful! The sizes are a bit limited but they have great sales going on when I visited.
  • Joanne Baptie
    Added 2025.12.11
    Great customer service from a nice young man who definitely knew his job. Respectful, kind and a wealth of knowledge. Go figure you come across somebody like Trovi in this day and age. Not sure of his name or its spelling and for that I am sorry. Awesome individual and definitely knows his stuff! Thank you.
  • Sally Dawod
    Added 2025.12.10
    This store has some of the worst customer service I’ve ever seen. They made a mistake with my receipt, admitted they remembered me, and still refused to fix anything or help with a simple size exchange. No support from staff, no help from the manager, nothing. Completely unprofessional and not worth shopping here.
  • Roming Foodie
    Added 2025.12.10
    Had a really bad experience, purchased for 1st time and cashier didn’t tell me that there is email receipt I can get and the receipt he printed and put in box was just empty . It was a gift and we can back in less than 24 hrs to exchange for the size , I told them that your printer might have not printed the receipt and they recognized us that we did the purchase , however they strictly refused to change the size at all and said nobody can help . Since it was gift I did another purchase from same store for correct size and now I am stuck with this pair which was there mistake of not printing receipt correctly and not advising about receipt . Tried contacting manager , customer service .
  • n p
    Added 2025.12.08
    Ramona is such an amazing worker! I was met with so much kindness, and felt supported throughout my visit to SoftMoc. She made the return process so easy for me!
  • Fernanda Santoro
    Added 2025.10.20
    I went there and Loy was wonderful, very patient, and helpful. They have a lot of shoe types, and if you want to have a great experience, I would most definitely recommend going there!
  • By owner
    Added 2025.10.21
    We’re so glad to hear you had a wonderful experience! Thank you for your kind words for our staff and recommendation—we’re happy you found what you needed :) We hope to welcome you back soon. SoftMoc Customer Care
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