Quick and easy checkout always, online and in-store . I like that they support local rescue centers and do not sell animals in tiny cages like PetSmart.
Hello, new dog owner here. I just want to take a moment and shout out Ella on her amazing customer service. She is is extremely knowledgeable, helpful and kind.
Spoke to the owner (I think) regarding my dogs skin issues. Asked him about the treats they give to dogs. He told me they kept them under the counter for customers. Even after several mentions he still did not off us any. Other stores that's the first thing they ask. Any allergies we have treats for your dog!!
The wash station was perfect for washing our dog! I wouldn’t want to wash our dog at home, knowing Petvalu has everything conveniently set up for us. And it wasn’t too expensive! I’d just call in advance and ask if there any stations open.
Howard was Extremely helpful and knowledgeable. He answered all of my inquiries and was able to help us with all of our purchases. I think we found our new forever location for our forever puppy.
I've been shopping here for many years and I've been to many other locations but there's a young gentleman name Nathan at the heartland location that gives exceptional service compared to other locations. He has great communication skills and knowledge of products, always helpful in anyway he can be and honestly makes my shopping experience more enjoyable, consistently updating me with new product deals and sales. Thank you Nathan for your 5 star customer service and support!
The place is nice. The staff wasn’t too friendly when I went in for the first time. I wanted to give a bath for my dog and I needed instruction how to use their system. Failed.
Pet Valu is a Canadian Pet supply store based in Mississauga, Ontario. Pet Valu is located at 885 Plymouth Dr #3, Mississauga, ON L5V 0B5, Canada.
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