7
755 Britannia Rd W Unit 5, Mississauga, ON L5V 2Y1, Canada
Mississauga, Ontario L5V 2Y1
+19053631195

Bad customer service. Employees don’t know how to be polite. I went there to buy watch for someone but at the cashier when I checked it had scratches. I asked for a new piece but their lady showed me the rest two three watches they had on display. They all had scratches. Instead of accepting anything they were laughing at me. It was such a bad experience

Iam loyal customer since long time .I usually buy from different store... this time me and my son went to buy fall stuff and I found a sweater with price of 64.99 and I have asked for different color.. and I was shocked because the price for the other color was 15 dollars extra and it was changed by hsnd not in the company printed tag and I have spoken to the manager and she was so rude and she said this is the price now have gone up ..I complaint about that and she was again rude and told me it's just 15 dollars extra ..If you can't afford..so this store not for you...and I am a financial advisor with 4 years business degree

I had a great experience at the Guess Outlet! The staff was friendly and helpful, and the prices were very reasonable for a well-known brand. Great spot for stylish gifts or something for yourself. It's definitely worth a visit!

Extremely customer centric team. Fouzia (store manager) truly leads by example and encourages her team to provide the highest level of customer service.

I recently had a great experience at this store thanks to Malik. He was patient, kind, and friendly and went above and beyond in helping me find the perfect watch. Thank you so much, Malik! :)

Had to buy something in a rush. Called a few stores around got some good help. But I must say at this store the guy named "Aaron" was very courteous and polite with helping out holding item at front that I inquired about over the phone. He is a great example of how great customer service should be provided over the phone and in person. Cool guy. I was also confused between choices of color and the other girl "Rose" was very detailed with her feedback to help me decide. Overall was a great shopping experience, honestly for a moment I forgot I was suppose to be rushing and was shopping last minute for an event.

This is a good store with friendly customer service. I got a very good deal on a purse. When my welcome coupon code didn’t work, the lady at the cash counter patiently applied a coupon code from her side. The collection and prices are good. Store is clean as well.

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GUESS Factory — Clothing Store in Mississauga

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GUESS Factory

Clothing Store at 755 Britannia Rd W Unit 5, Mississauga, ON L5V 2Y1, Canada. Here you will find detailed information about GUESS Factory: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–7 PM
  • Monday
    10 AM–9 PM
  • Tuesday
    10 AM–9 PM
  • Wednesday
    10 AM–6 PM
  • Thursday
    Closed
  • Friday
    8 AM–9 PM
  • Saturday
    10 AM–8 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
755 Britannia Rd W Unit 5, Mississauga, ON L5V 2Y1, Canada.
City:
Mississauga
Phone:
Postcode:
L5V 2Y1

About GUESS Factory

GUESS Factory is a Canadian Clothing Store based in Mississauga, Ontario. GUESS Factory is located at 755 Britannia Rd W Unit 5, Mississauga, ON L5V 2Y1, Canada.


Please contact with GUESS Factory using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find GUESS Factory opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about GUESS Factory

  • Raman Sidhu
    Added 2025.11.15
    Bad customer service. Employees don’t know how to be polite. I went there to buy watch for someone but at the cashier when I checked it had scratches. I asked for a new piece but their lady showed me the rest two three watches they had on display. They all had scratches. Instead of accepting anything they were laughing at me. It was such a bad experience
  • By owner
    Added 2025.11.18
    Hello, Thank you for your feedback, we really appreciate you taking the time to share your rating with us. We would like to hear more about your experience during your recent visit. Please contact us at: Guess Customer Care 1(877) 444-8377 or visit our website Contact Us page Monday– Friday 6 a.m. – 5 p.m. (PT) | Saturday 7 a.m. – 4 p.m. (PT)
  • Albert Girguis
    Added 2025.09.16
    Iam loyal customer since long time .I usually buy from different store... this time me and my son went to buy fall stuff and I found a sweater with price of 64.99 and I have asked for different color.. and I was shocked because the price for the other color was 15 dollars extra and it was changed by hsnd not in the company printed tag and I have spoken to the manager and she was so rude and she said this is the price now have gone up ..I complaint about that and she was again rude and told me it's just 15 dollars extra ..If you can't afford..so this store not for you...and I am a financial advisor with 4 years business degree
  • Tasnim K
    Added 2025.07.13
    I had a great experience at the Guess Outlet! The staff was friendly and helpful, and the prices were very reasonable for a well-known brand. Great spot for stylish gifts or something for yourself. It's definitely worth a visit!
  • Abdul Munam Shaikh
    Added 2024.10.30
    Extremely customer centric team. Fouzia (store manager) truly leads by example and encourages her team to provide the highest level of customer service.
  • Dee Jay
    Added 2024.10.29
    I recently had a great experience at this store thanks to Malik. He was patient, kind, and friendly and went above and beyond in helping me find the perfect watch. Thank you so much, Malik! :)
  • vighnesh acharya
    Added 2023.06.09
    Had to buy something in a rush. Called a few stores around got some good help. But I must say at this store the guy named "Aaron" was very courteous and polite with helping out holding item at front that I inquired about over the phone. He is a great example of how great customer service should be provided over the phone and in person. Cool guy. I was also confused between choices of color and the other girl "Rose" was very detailed with her feedback to help me decide. Overall was a great shopping experience, honestly for a moment I forgot I was suppose to be rushing and was shopping last minute for an event.
  • Deepti K
    Added 2022.12.06
    This is a good store with friendly customer service. I got a very good deal on a purse. When my welcome coupon code didn’t work, the lady at the cash counter patiently applied a coupon code from her side. The collection and prices are good. Store is clean as well.
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