Horrible Service and Poor Attitude I had an awful experience with Prabh, the gas station attendant. Her attitude was rude, dismissive, and completely unprofessional. On top of that, the car wash service was terrible — my vehicle was not washed properly at all, with dirt and residue still clearly visible. It looked like it was not washed. I would not recommend this gas station or its car wash based on this experience.
Oct 17th: 2pm: Superb customer service by the cashier "Prabh" at this location. Very efficient in managing rush hour customers, attentive & knowledgeable about deals, and despite location being busy, she still managed to pleasantly help me with the coffee machine. Such professionalism must be acknowledged :)
Please train your employees how to use a Native tax exempt card. I had a terrible experience with an untrained employee named Dilpreet he laughed when my friend told him her card would give an exemption on the tax from the products she was purchasing. He said he was unable to call a manager and then ended up telling us that Shell doesn’t accept her card at all….. Please acknowledge this & Train Your Employees
***stay away*** from their car wash. Your car will get stuck in their car wash!!! My car got stuck in their car wash driveway on a snow bank they had not cleared. I patiently waited for 2 hours while they tried to figure out manual ways to get my car out, eventually they quit. The owner refused to pay for towing charges.
Attendant lied that we did not win money from 649 ticket. Gave us a free ticket we won but not the money. Tried to keep the money which was not his money and told us we are being rude. He needs to know what he was doing to the customers were something called fraud and theft. The worst experience ever.
Horrible service. No notice that pumps to have regular in the last row several clients were struggling to understand including elderly. When spoke to attendant he lied saying there were signage. Bad name for shell
Gets the job done and has an okay car wash. Not the latest gen car wash and often low on soap, but it's not the worst car wash. New carwash installed mid 2018. Car wash is type that pushes vehicle along, but has no touchless options, despite menu at pumps stating otherwise.
Shell is a Canadian Gas Station based in Mississauga, Ontario. Shell is located at 5651 Hurontario St, Mississauga, ON L4Z 1S7, Canada.
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