Every time I come in this store an older gentleman is always so eager to help and explain the knowledge of the products and hair. Kind and warm with great customer service. Affordable, I come here to buy my joico hair products!
I'm totally disappointed with the service. In the third week of September 2024, I placed an order for a wella koleston perfect hair color. The lady on the call said that it she would have to order it as they don't carry this product and that it would take a month to get it. I placed an order immediately and today when, after a month, when I called, she said that she was told by her manager that they would not order it. No one had the courtesy to call me immediately and let me know that they will not order. I waited for a month for this product and she very conveniently said no. I would have made some other arrangements had they called me a month back. This is totally unacceptable. No sense of responsibility, bad customer service, and careless attitude.
Unfortunately, they only care about making money and Not the Customer . She Will not return the conditioner (It’s sealed) I was going to buy a more expensive shampoo. I bought 2 but the one I opened definitely wasn’t going to return that one cause I opened the shampoo and it smells like old wood! I brought back Conditioner. It has a seal on it, she looked at me and said , “unfortunately you can’t return it, that’s why it was on sale… BS ….Shame ! You’ve Lost a Good customer Streetsville!
Beauty Supply Outlet Mississauga is a Canadian Beauty supply store based in Mississauga, Ontario. Beauty Supply Outlet Mississauga is located at 117, 3 Queen St S #3, Mississauga, ON L5M 6B5, Canada.
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