DO NOT buy car from this dealership. He is scam. I bought kia forte 2019 last year and it had $22k damage claim which he did not mention. Moreover, I've paid $1000 as a deposit to him but he pocketed that amount and while applying for lien, this amount was not deducted from price of loan.
DO NOT, I repeat DO NOT purchase a vehicle from this dealership!! I had a friend do a $500 cash deposit since they do not accept credit or interact deposits. I live an hour drive from where this dealership is located, but had a friend who lives close by drop off a deposit. When my friend brought the deposit I wanted to make sure that someone signed a piece of paper stating that a deposit was received. The dealership tried to just pocket the $500 cash and not sign anything. My friend informed me the vehicle I was interested in did NOT have leather seats, did NOT have a sunroof and the kms on the vehicle were 4,000 more than what was advertised. Ali at RSA informed that the advertised price included getting the vehicle safety certificate. I purchased the vehicle anyways since the vehicle looked like it was in good condition. The next day the wrench symbol appeared on the dash and the trunk latch won't work. Contact Ali at RSA auto Ali emailed a link from a youtube video on how to fix this issue not them. The vehicle went to a mechanic and the diagnostic results of the wrench symbol is that the Rear Differential needs to be replaced & the extended warranty does not cover this repair. To make matters worse this part is currently on back order and cannot drive this vehicle, as this is not safe to drive with a rear differential that needs to be replaced and currently sitting at the mechanics shop!!!!
Ali was prompt in answering my inquiry about the 2007 Nissan Versa he had for sale. He was friendly with a no pressure sales attitude. Allowed me to take my time on the road test and check the car out for myself. He was quick to communicate to me that the car needed some things for safety and that delivery would be delayed. I appreciated that. Upon pick up he made the transition smooth, I was able to check the car and road test it. He even helped me take care of my previous vehicle hassle free. The list price was exactly what I paid on final sale despite the extra work needed. Very happy with RSA and Ali I will be recommending anyone I know that is looking for a used car.
I had a great experience with RSA. Excellent service that puts the customer first. Would be happy to recommend to anyone looking for an affordable car.
The car I bought from this dealership was not at all in the same condition as was communicated to me. A car that was supposed to have passed a safety became undriveable and required repairs twice during the first 36 days after I purchased it. The dealership did have a safety document for the car, somehow, even though the car had all of these issues. It gave me a very false sense of security and a completely incorrect impression for the state of the car. It required thousands of dollars of repairs to be restored to an acceptable state for driving. I had to take it for an independent safety myself after the third issue came up because I was scared to drive it (this was within 2 months after purchase, about 1.5 months if I recall correctly). The car, of course, did not pass the safety. There was another seized caliper (after a first seized caliper was repaired within the first month after I purchased the car), a broken strut mount, a rotting strut mount about to break, a broken parking brake line on one side and more. If you choose to purchase a car from this dealership (which I do not recommend) then ensure that you take the car yourself to a mechanic of YOUR choice for a safety and assessment of the state of the door. Save yourself a lot of headaches and pay to have the car safety performed independently.
The worst customer service you'll ever get. They're only interested in getting it off the lot, taking your money, and then couldn't care less. With so many dealerships, you have other option, I highly suggest looking for them. (i'd give them zero stars, but you have to give at least one)
This place wasted my and my wife's time with incomprehensible math after we had negotiated a deal over the phone. Families who have booked a babysitter to do car shopping do not need to waste their precious car-buying time and efforts at this place. Instead, go somewhere that won't give you an excuse 'my partner doesn't agree to price X, we need you to get to price X+$1000' after you had committed to driving back and they think they 'have you' for a few hundred dollars more. A verbal agreement over the phone and drove over to finalize a deal. Save your time, frustration, and a headache.
RSA Auto is a Canadian Used car dealer based in Mississauga, Ontario. RSA Auto is located at 1000 Dundas St E Suite 110, Mississauga, ON L4Y 2B8, Canada.
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