I have been consulting Mr.Joe for my back pain. He helped me to get relief with in two sessions and he suggested me some executive to keep my lower back strong. Thank you so much.
I have been having osteopathy sessions with Joe. He is outstanding: gentle, respectful, and careful. I have complex physical problems from a recent neck and back sprain and other medical conditions. I am so glad I am able to be treated by him at Top Rehab Wellness. They offered flexible appointments and the staff are all friendly and helpful.
Customer service at the front desk is 0 star but the only reason I would give it a 1 star is for the massage therapist Paulita. She is the sweetest person. My first time coming here was in October 2024 but today is my last time going back. I always book and come to all my appointments. Never rescheduled and I’m from Scarborough travelling to Mississauga where the clinic is. This past Sunday April 6th I called after 1:07 pm to see if they had any open appointments available for the same day with Paulita. Front desk women said yes for 4 pm on the same day on April 6th. At 3:11 I call to cancel which I never do due to a family emergency. I explained that this was an emergency and I wanted to cancel the appointment and even apologized. Instead of sympathy I was give disrespect. The front desk is arguing with me saying I HAVE to come into my appointment. I said I can’t because of my family emergency. She said no and that a gentleman called that morning for Paulita and now it’s too late for him to come because of my last minute cancellation. I told her I booked my appointment that afternoon after 1:07pm. Just 2 hours before my 4pm appointment so how could that be possible. I would like to add that I have booked appointments with this clinic and they would call me back a few days later trying to cancel my appointment to give it to another person. It happened on 2 separate occasions. Even though I booked first. To continue the front desk women said that I needed to come in. How embarrassing that I’m trying to cancel an appointment as I was dealing with an emergency. I told her I am canceling the same appointment I made 2 hours before and hung up to attend this emergency. 5 minutes later the same women called me back telling me if I cancel last minute again she would charge me. I have never cancelled before. This was my first time due to a family emergency. Imagine. I told her that her customer service skills and empathy was nonexistent for her to call me back and try to argue with me at a time like this. It was honestly disgusting. To avoid more back and forth I hung up again for the second time that day. I have found a new clinic today in the same area.
I had an amazing experience at Top rehab wellness. I went in for knee pain, and the physiotherapist did an excellent job in assessing and treating my condition. She was very professional, knowledgeable , and made me feel comfortable throughout the sessions. I noticed a significant improvement after the therapy, and I truly appreciate the care and attention I received. The clinic is clean, well-organized, and the staff is friendly. I highly recommend them to anyone looking for quality physiotherapy
Very friendly place. I have been going there ever since this location opened.Every massage therapist I have come across is friendly and approachable. Love going there.I would highly recommend this place.
Joe is an exceptional astropath! His insights are always spot-on, and his guidance is truly invaluable. He has a remarkable ability to see things clearly and offer advice that feels both practical and deeply intuitive. Highly recommend his services!
One of the best messages hands down. Jason was a great RMT who not only took the time to understand my pain and injuries, but worked hard to alleviate my pain. I felt amazing after! I will definitely be returning.
Top Rehab Wellness is a Canadian Spa based in Mississauga, Ontario. Top Rehab Wellness is located at 512 Bristol Rd W #11b, Mississauga, ON L5R 4A8, Canada.
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