I came here looking for a backpack, and was able to explore various options with different styles and sizes. Mercedes was super kind and helpful, she guided me on which bags would be the best for my needs and provided great advice. Thank you for all your help Mercedes, your exceptional customer service made our day!
They carry a wide selection of luggage, backpacks, wallets, and travel accessories, all at reasonable prices. The quality of their products is dependable, and there are often good deals or sales happening. The store is clean and well-organized, making it easy to browse different styles and brands. Staff are friendly, helpful, and knowledgeable, especially if you need guidance on choosing the right luggage or bag for a trip. Overall, it’s a reliable store for both everyday bags and travel essentials. Worth checking out if you're in the mall and need something practical and stylish!
Entered the store to see a lady with such an upset look, as if I was there to steal from the store , if you're not well go home n rest, no one wants to see a rude face on a happy holiday.
This is the worst store I’ve ever visited horrible customer service and I was trying to return a wallet that ripped easily and they wouldn’t let me return it because I was a few days late Do NOT GO THERE AT ALL
Absolutely horrible customer service. We’d purchased a pack of a couple luggage locks and one was faulty when opened. Upon bringing it back they handled the situation very poorly and accused us of breaking the lock. Like how do you even break a lock It’s a padlock kinda lock. Do not recommend at all. Selling faulty products and then accusing the customer of breaking it is a different kind of low.
Came in here looking for luggage, a bag pack and electric adapters for travel in Europe. The women who worked in the store were extremely helpful and even allowed me to keep my purchases in the back since it would be cumbersome to walk around with. Great prices! Je suis venue ici en cherchant des valises, un sac à dos, et les adapteurs électriques pour les prises européennes. Les vendeuses m'a beaucoup aidée et m'a laissée garder mes achats dans le magasin pendant que j'ai magasiné vu qu'ils étaient très grands. Excellents prix!
Lady with glasses is horrible at customer service - very rude. Overpriced bags. I returned an $80 bag which I found at another better store for $29! Avoid this location!
Bentley is a Canadian Luggage store based in Mississauga, Ontario. Bentley is located at Erin Mills Pkwy Box, Mississauga, ON L5M 4Z5, Canada.
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