This place is like no other when it comes to flooring and other building supplies. Ozi the owner is very honest, transparent and trust worthy. I got the best price compared to the others I visited and installation was prompt and extremely professional I am so impressed and glad that I found this place.
We purchased Luxury Vinyl flooring from Oscan. Installation by Oz was done promptly, with skill, and professionalism. The outcome is beautiful! We highly recommend Oz and his team and wouldn’t hesitate to recommend Ozcan to family and friends
Ozi and the team were amazing and we are very happy with the flooring. They helped us out with choosing the right floor and how to install it since we did it ourselves. They went above and beyond and we will definitely be back :)
Gist of my review: Professional, Courteous, Honest, Experts, Best rates & awesome people. DIY people please visit !!! The extended version: On 17-Jul me and my wife were heading to one of the big box stores to purchase Vinyl Plank for renovating the basement flooring by ourselves (our first DIY project). I happened to come across the 5 star rated store on google and since it was on the way I said why not go and check out the rates & compare with the other stores. Trust me this was the best decision and really God sent. From the time we set foot in the store Sal (the Manager) was very welcoming and courteous. We told him that we have not installed flooring before and this is our first DIY project. He was very helpful and shared his knowledge and expertise with us. he explained the various products and the pros & cons of each. He didnot try to push a sale rather just helped us, answered all our questions and told us to take our time & know about the various options before we dive into anything. First star on wining a walk-in customer. Needless to say we went back home with the various samples he provided and were back within an hour to purchase the Vinyl Planks. After a couple of days my wife & myself started installing the flooring (which looks easy on Youtube but is not if you don't follow the right technique) that is where Ali (Sals' brother who also at Ozcan comes in) I contacted the store and requested if anyone could show us how to do the first couple of rows. They said we will send Ali over to my place. I was surprised in 10 mins Ali was at my place (although the store is not too far but he was busy with multiple deliveries on that day). Ali removed what we had done earlier and installed three rows while showing us the right technique and providing us some of his expertise. He was quick & a expert at his job. He also said if you are stuck let me know I will come again. He did not even agree to take anything for his time and effort. Second Star for outstanding customer service. We managed to install the flooring and it turned out great (I am biased since we did it ourselves). Ozie (The big boss) & Sal even helped us with returning some excess material we purchased that we didnot need, even though it was not within the return terms & condition. Third star - Going-out of your way to satisfy the customer. Excellent product and excellent rate - Fourth Star (they didnot sell the most expensive product but the one that suits my need) And Fifth Star because I love the Honestly & customer service. The reason I am writing this is a couple of things stand out for us: 1) The excellent customer service 2) The honest and courteous approach 3) The Going-beyond attitude (One of their jobs is installation they could have not shown me the right technique and have me pay them to do the work right but they did not do that) 4) They build a relationship with you not just one sale relationship but a long lasting one. God Bless you Sal & Ali you'll are truly genuine and honest people in a world that has forgotten these values. You are a asset to Ozie (who himself is a kind and honest person). Keep up the good work. If any DIY person out there need help, expertise and honest answers to their numerous queries ....I think Ozcan is the Place to do business with!!!
Ozi and his team are amazing. Needed the floor redone in our basement. He provided an excellent recommendation better than our original direction. Thank you for your great work!
The one stop shop with the best product knowledge I have seen.Our floors look amazing and was within our budget perfectly managed by Ozi.thanks a lot .
Excellent customer service and experience.My second time dealing with Ozi and always happy.No what is to far for him came to Niagara falls to make me happy.thank you Ozcan flooring!Keep up the beautiful work.
Ozcan Flooring is a Canadian Flooring store based in Mississauga, Ontario. Ozcan Flooring is located at 2575 Dundas St W #21, Mississauga, ON L5K 2M6, Canada.
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