Lucas in service was incredibly helpful. My first time at this Hyundai location as I’ve recently moved. I had experienced a lot of difficulties at another location in the past, which prompted me not to go for servicing at Hyundai. However, I had a couple of recalls and needed an oil change so I decided to come to this location. Upon arriving, I was greeted professionally and courteously by all the staff. Being a female and coming into a dealership can feel a little overwhelming. However, he answered all of my questions and concerns with empathy and respect And booked me in promptly. As I walked around the dealership, all the staff was courteous and extremely friendly. Despite my prior concerns I feel relieved that the issues will be addressed. The staff were incredibly friendly And the customer service was on point. I’ll be choosing this Hyundai going forward :)
They didn't reply on the phone to book a recall appointment. In addition, I'm trying to book by website it's not working. Two months trying to have an appointment for recall and oil change. Update: They replied to contact the manager, and I tried to contact them with many reminders, and they still didn't reply !
Worst dealership experience I’ve ever had. These people put my life on the line letting me drive a defective Sonata knowing it had an engine probe to leaking oil and seizures. After all recalls were completed earlier this year, my car seized on the 401 a few mths ago. The GM Mike and service mgr Wayne are devoid of ethics and I will never buy a Hyundai again. I never received an engine recall notice and that’s absolutely inexcusable and unacceptable when they admitted that 2011-2016 Sonatas have defective Theta 2 engines with issues concerning connection rod bearings and machine filings. Google needs to allow for zero stars in cases where a business lets you knowingly drive a “death trap” waiting to happen. What is wrong with these people that they can sleep at night knowing there are thousands of people driving defective vehicles. Shame on you!
Hyundai Service is a Canadian Auto repair shop based in Mississauga, Ontario. Hyundai Service is located at 300 Dundas St E, Mississauga, ON L5A 1W9, Canada.
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