I don’t recommend using Adam travel for umrah or hajj as it is very disorganized -Important note for solo female travellers that a quad room arrangement may mean that a Man may be present in your room sometimes whether it may be you’re awake or sleeping -The agency accepts seniors with a walking disability to join the trip without their family members or a mahram. So then the roommates have to take the burden of taking care of the senior that share the room with them in the trip -Adam travel & Mufti said that a family member was there to assist the senior but their presence was merely “bread-crumbs”. The family presence was not a registered member with Adam travel and he was mainly there to say hello to the elder for less than an hr a day. He did not assist the senior at all in the trip. He invited himself to the room whenever he pleased to with a room full of women. Sometimes, I would find him sitting on my bed or attempting to use my bed as a dinner table. I was very uncomfortable -The room arrangements practise were inappropriate and unIslamic from the Mufti and Adam Travel, they do not care about following the basic principles of the religion, when complaints were made they did not care -The quad rooms are very small, so if two people have wheelchairs then the room size cannot handle two wheelchairs due to lack of space in the hotel room -They use a coach bus from Madina to Makkah. The agency doesn’t use the high speed train or private taxi. A waste of precious time of a 8 hrs drive not being able to do umrah peacefully in the evening, literally made people pull an all nighter to do umrah (even seniors and children got very tired the next day) the coach ride from Madina to Makkah delayed umrah to 3 am instead of 9 pm, should have gone to Makkah by train or private taxi -In Makkah tour we only saw 2 mosques the rest were driving us around, waste of our day, not a legitimate tour -In addition to having a Mufti, Adam Travel should have hired a tour guide to guide, if there was an Adam travel tour guide they would have been able to take care of the logistics, the luggages, tour guide, room arrangements, and assist vulnerable ability challenged travellers and solo seniors -The Mufti role should only be in charge for religion guidance how to preform umrah, a Mufti shouldn’t be in charge of the hotel logistics -Travellers are left to fend for themselves, the Mufti is not able to help with the logistics of the trip -The Mufti and Adam Travel Agents like to practise blame shifting each other when there are problems, there are 0 accountabilities for issues
Adam Travel processed my Umrah visa quickly, answered all my questions right away, and Brother Asif was super patient and helpful. Great service all around!
They are not reliable. They don’t follow their commitments. We visited their office for Umrah December-2022. They discuss and agreed with price package as they advertised $3,200.00 per person. Before visited their office we got the same price from their office over the phone. We made a deposit for five persons as they requested. They acknowledged our payment and asked us for the copies of passports, which we sent them. After two weeks they called and told us that they cannot manage at agreed price and we have to pay more. Although everything was decided but they changed their mind. May be they got some more customers at a higher price. Please don’t trust them.
I enquired about Umrah package estimate. Initially , lady gave us the quote over the phone but increased next day , then transferred to Mr. Asif , prices were elevated further for same package . Our observation, unreliable price estimation prior to book which they keep changing on your subsequent call. Confused customer service. Not confident about hotel names and will say, any hotel next to haram but will not confirm the name of the hotel. Further , I got much cheaper and well organized Umrah package from another travel agent for the same as Adam travel was offering.
I went on a Umrah trip with Adam Travel. Excellent service. Highly recommend!! Mr. Asif was very professional. Best hotels and arrangements. Everything went very smoothly and I am very happy with my experience. -Salma Khan
I am very impressed by an excellent service of Adam Travel for the arrangement for the umrah visa as well as in the processing of visit visa. They require improvement in transportation service.
One of the best Umrah and Hajj Service Provider in Mississauga. JazakAllah Asif sahib for all the help you gave to to perform Umrah. Highly recommended.
Adam Travel Canada - Hajj and Umrah Service Provider is a Canadian Travel Agency based in Mississauga, Ontario. Adam Travel Canada - Hajj and Umrah Service Provider is located at 1150 Eglinton Ave E #205, Mississauga, ON L4W 2M6, Canada.
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