I had a wonderful experience with royal stones jewellery !! They fixed and polished my Cartier bracelet, it’s brand new. I also purchased a beautiful necklace for my pendant. It’s always a pleasure visiting Natasha & Lazaros. Thank you for everything you do!! Merry Christmas ?
Absolutely loved the client service at Royal Stones. They were quick to assess my ring that needed to resized and did a superb job with the polishing. 100% recommend and they were extremely reasonable price wise.
Excellent Customer Service. I went there to fix my bracelet and she made like a brand new. She event fix ir perfectly and even polished it for me, it was amazing Thank you
Lazarus custom made my wife engagement ring, it was amazing, thank you! You can bring him any picture and he can create it. I also had him make me a gold necklace with my wife name in handwriting. The diamond business can be shady place but you will have no worries here. Honest and trustworthy. I was referred by a friend and now I use him for all my jewelery needs, it was worth the visit.
Very rude! I told the lady I was shopping around for a baptism gift. Either bracelet or necklace. She showed me some of the bracelets and I was interested in 1. Then I asked if I could also quickly see the necklaces. She was rude and told me she couldn't show them to me unless I buy it today because they were "Closing soon!" I couldn't believe the service here! I arrived at 5:33pm and once we were finished looking at ALL of the bracelets it was only 5:41pm!!! They close at 6pm!! Which means we still had another 19 minutes of their store being opened! I knew I wasn't going to take long to just quickly see the necklace! She told me come tomorrow!!! I told her I was only in the area today and we still have time, I just wanted to quickly see it. She still refused! As I'm sitting in the parking lot writing this review (which I barely write reviews). She walked out of the store! It's quite obvious she wanted to be somewhere and leave early!! Very, very bad experience in which turned me away from purchasing anything from them!!! Learn some customer service!!!!
Highly recommend! I have used Royal Stone for many years for a wide variety of items; from something as as simple as watch battery replacement or ring sizing to repairing vintage/heritage pieces to collaboration on custom designed work. Their knowledge, customer service and quality is top notch!
Royal Stones Jewellery is a Canadian Jeweler based in Mississauga, Ontario. Royal Stones Jewellery is located at 4557 Hurontario St, Mississauga, ON L4Z 3L9, Canada.
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