The lady that served on Wednesday evening 5th December just did trash, she doesn’t know what she’s doing, tried air of Cha time teas for years, and hers was the worse! Hire people that know what they’re doing, I felt poisoned after taking my tea that day
Placed an online order here on a Sunday afternoon. When I showed up, it was closed. I've requested help on their website. It says they'll respond in 5-10 business days. It's now been over 10 business days, no response and no refund from ChaTime. How does an app allow you to place an order and take your money for a store that isn't even open? HORRIBLE online customer service and the app doesn't bring up the closest store as many other apps do. Default shows a BC store even though I'm on Ontario, and you have to go to a different menu to find a location based on GPS and then manually enter it into your order. What year is this? 2004?
Great service each time! The staff are very nice and the drinks are made super well! I’m sad they don’t always have the seasonal drinks but I understand since it’s a smaller location Thankful for the Brown Sugar Pearl Milk Tea, it’s insanely good
So yummy, love the peach bubble tea and was really surprised how much I like the brown sugar with oat milk tea. I don't like oat milk but it was so yummy. I recommend getting less sugar on most teas though, I find them overly sweet with the normal sugar levels.
One of the worst Taro milk tea experience. The tapioca was super stiff and the drink was watery and with big taro bits present. The people who work there give you the best service they can, but it’s either the ingredient quality or the just how the drink is prepared that lets you down.
Every-time I think I will give chatime a try, and every time they fail to provide a satisfactory flavor. It is too watery, and too sugary ( I got less sugar drink!). Nothing beats Kungfutea ( Taiwan chain ), I wish they can grow in canada as well.
Horrible experience, I was the only person in line at the time it 20min to make my drink. By the time I got it they said they ran out of the item and to order something else. I order something else and they charged me extra for no topping and it took 10min to get my order. I asked for them to explain why they are over charging and he said no topping so you have to pay. I argued for 5min and got no where. Then when they gave me my drink they gave me a vanilla milk tea large instead of what I ordered which was caramel milk tea warm no topping large. I told the same person they got my order wrong. This time they called the manager saying I ordered that ...mind you I have the receipt and know what I ordered and I'm still the only one. Other staff are talking to themselves in thier language, drinking and eating. So I told the manager all that happened showed the receipt and all and he just brushed it off not really listening to me or even apologizing for any of this. I'm definitely not recomendind this location to any one and never coming back. If I could give a 0 rating I would and this is definitely going on my vlogs and spilling the tea about the place and my experience. The people working at this location are horrible and have horrible customer service experience. Other locations are better and have better staff just not this and it's not my first time having a bad experience here unfortunately.
Chatime Bubble Tea Express is a Canadian Bubble tea store based in Mississauga, Ontario. Chatime Bubble Tea Express is located at Student Centre, 3359 Mississauga Rd, Mississauga, ON L5L 1C6, Canada.
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