Usually haven't had bad experiences at this location and Chatime as a whole, but this time was somewhat disappointing. When I had picked up my drink and taken it back home I had noticed there was this piece of aluminum foil floating in my drink. This was while the drink was still sealed. In addition the only reason this was noticeable was that the drink despite being a 'slush' was purely liquid as if it were just the normal fruit tea. As well on several times the customer service has been not the best, with on one occasion one member of the staff was in the back for around 15 minutes before they noticed me waiting to order a drink.
We were there at the end of the evening and the service was rude and rushed. We love Chatime and have been all over the GTA locations. Will never go back to this one. The employee kicked us out with 10 mins left before closing and closed 5 mins before the closing time. Not impressed with this location. The cheese tart was cold too when we asked to have it heated up. Do better.
I've always had great experience with the Chatime Mississauga (Battleford Location) Never once I've had a bad encounter with them. The staff are always enthusiastic and fantastic! Usually my go to bbt spot before I head to work.
Chatime, 6435 Erin Mills Pkwy #5, Mississauga, Sunday May 11 @ 6:45pm, only worker there was a Chinese girl with glasses and heavy white foundation. I’ve been to many Chatime locations across the GTA, but this by far has the worst service and dullest server. I wanted to treat my kids to some cold drinks on Mother’s Day, but we left empty handed because of the way we were treated. We walked into the store to find it deserted. We waited for over 5 minutes in hopes that she would acknowledge our presence. She was too busy pouring things to and from big pots. Then when she finished, instead of taking our order, she starts fidgeting with the orders that were coming in from the machine. Ok fine, she finally comes to the cash register, but does not apologize for making us wait. I wanted 3 slushes, and said I want less ice because the last few times, after a few sips, the drinks were left with ice and no flavour. She’s like, we can’t do that. I said, what do you mean? You’re literally making the drinks right in front of us, just put in less ice (I didn’t say No ice), she says, oh, we can’t do that. Then I said fine, I want the same drink, but not as a slush, just the tea, no ice. We had the same argument about the ice. Just don’t put ice in the drinks, how hard is that?! I swear to God, some people are so dense. It’s not a robot making a drink with preset instructions, she’s an actual person that can think in real time, am I right Needless to say, I will Not be going back to this location and will tell everyone else to STAY AWAY!
I got a oat milk tea with pearl and I really didn't like it because the oatmilk separated and it was bitter... BUT they sp kinly made me a fresh regular milk tea without question when I came back! Thank you!
The drinks and dining set up are great. Unfortunately, the service is terrible. The guy working tonight lacked any customer service etiquette and needs to find another job that doesn’t involve human interactions. It is best to serve one customer at time, rather than taking orders from the all walk ins at the same time - two bubble teas should not take more than 20 minutes to get started.
New chatime! Went 3 times and they're still on a soft open! Good stuff! Update: this place has now become my go to location! Owners are friendly and staff are quick and efficient! Go here at least twice a week and get multiple drinks! A+++ Update #2: been to other chatime locations, when I can't go to this one, and it just hasn't been the same. Battleford is top notch on quality and consistency!.
Chatime Bubble Tea is a Canadian Bubble tea store based in Mississauga, Ontario. Chatime Bubble Tea is located at Battleford Centre, 6435 Erin Mills Pkwy #5, Mississauga, ON L5N 4H4, Canada.
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