We had a wonderful time, they are the best for doing 3D photo. The staff is really really friendly and helpful. I must say do a vist and capture the best 3d model
We had a great experience at Selftraits. Thank you kindly for your care, and compassion throughout the entire experience. We loved our statues and now have a life long souvenir.
I regret to post this negative review. However: we have had statues of the kids done here twice. The first time was great. The second time, we actually brought the old statues in so the new ones could be the same size. I explained that they had to be the same size. The woman behind the counter measured the old statues for size. It was supposed to be simple. But when we got the new set of statues in the mail, they are too small. All I wanted was the statues to be reprinted and sent to us. No big deal. It was the fault of the employee so just fix it. I have emailed 5 times since January and they are blatantly ignoring my emails. The statues are cute but if you ever have a customer service issue, it will NOT be resolved. It’s very frustrating considering that these were my husband’s xmas presents, and they cost upwards of $500. Truly a disappointing business to deal with.
Just had our first 3D statue made of my wife and I while she was pregnant. We got the 8” size and we’re extremely happy with the end product!!! I hope we find the budget to do more soon!!! We love the idea of doing one of our kids every year as they grow up.
This is our third year getting selftraits of our son. They make the best gift for family- especially grandparents! As long as selftraits stays within driving distance we will be returning annual customers. The staff are all very professional and very accommodating. Joe and Jess in particular have gone above and beyond to ensure we are happy with the pose and the print. See you next year!
Incredibly poor experience. Made an appointment with my daughters for a gift for their mom. Was told we'd discuss the price for three people when I come to the studio. Upon arrival the girl at the front desk/photographer seemed to have no time for us and she seemed put out that we had arrived. All three of us commented about that after the session and my daughters were surprised by her attitude. I was then advised that the price for all three of us was simply triple the single price. Had I known this up front I would have reconsidered. The photo was taken and the the girl could not seem to get us out of the building fast enough. I later emailed the studio manager about this but her response (paraphrased) was more or less "it is what it is." I finally received an email last week that the figure was ready to be picked up and advised they were closed on Mondays. On the Wednesday of that week I checked their web site to confirm they were open, headed across town to their door only to find they were closed for a special function. No web site update they were closed that day, no heads up email the studio was closed, nothing. Please save yourself grief check out other 3D studios in Toronto. This one is horribly run and they only care about your money, not you.
I decided to take my wife to get us "printed" for Valentines day and what a great experience it was. I highly recommend Self Traits as a very unique gift or even to immortalize yourself!
Selftraits is a Canadian Portrait studio based in Mississauga, Ontario. Selftraits is located at 2140 Dunwin Dr, Mississauga, ON L5L 4L9, Canada.
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