I walked in for a pedicure. They weren’t busy at all so I was expecting I would get it done properly. The lady basically allowed my feet to soak for less than a minute. Rushed it as if there were people waiting. This is UNPROFESSIONAL over all. I asked for square shape and got one square, one oval. She didn’t scrub my feet properly. I complained. She discussed it with her co workers, then told me I should put Vaseline. Very poor service I would NOT recommend this place if you want a good simple pedicure. TERRIBLE EXPERIENCE
I’ve been going here for about 7 years now , they are the best & most efficient in the meadowvale area ( and I’ve been to a lot ) if your looking for fast service and decent prices with nails that actually last I would consider royal nails . Personally I see Julie she is the BEST at doing eyebrows she’s the only person I’ll let touch my face ? & I love her mani pedi service she’s fast and great to talk to but doesn’t chat your ear off either she’s just the best if I could give a rating above five it would be 10/10 .
We are regular customers.Recently my daughter and her boyfriend went in for mani pedi for both of them . She was looked after right away but he was left with his feet in cold water for almost an hour while several walk ins were serviced immediately. They finally got back to him and did his pedicure and manicure. There were 4 girls working and the walkins should have waited their turn. If there were appointments prebooked then my daughter and her bf should have been told that there were appointments in the timeframe when they arrived and asked for mani pedis. Honestly we won't be going back there because of this. Very disappointed.
One of the worst experiences have been going to them for a long time but this time their service was very poor and also they didn’t do what my sister-in-law requested them to do didn’t want to admit her mistake and said your nails are bad and couldn’t do shellac that was Julie very rude way of talking and refused to accept her mistake. I did my pedicure and manicure said to say this time nina didn’t do a good job. For the hand nails shellac was done on Tuesday April-15-2025 and on April-18-2025 my shellac nails started to peel of see the pictures. Also my pedicure was not done well. They were rushing once walking customers were coming in and also charged me $60.00 and when we called they said it was $55.00 for pedicure and manicure. Sad to see how they treat regular customers to serve the walking customers.
I originally left a 5-star review, but after my last visit, I’m changing it. The first time Julie did my nails, everything was fine. This time, however, she was rude and rough, pulling my hand and pushing it away when it was time to wash. She even tossed my coat onto my chair to make room for another customer. The only time she spoke to me was to say “go.” I expect to be treated with respect when getting my nails done, and this experience was extremely disappointing.
Love this place. It's so close to me and the service is great every time. I've only gotten shellac pedicures so far which have been great but will be trying gel manicures at some point. I will certainly keep coming back.
I went in today but the lady told me to come after an hour they are busy. So i went home and came back. Then she did my eyebrows in 30 seconds...she was not even listening what i was telling her to do...before i would tell that i like my brows not too wider...she waxed it!!! Then i asked her to give me the mirror one more time, she got so irritated and snatched it back from me. Then i said i wanted to do my upper lips too...she rudely said i dont have time for you only eyebrows, then left the room. Thats not the costumer service i was expecting!!! She should have asked me to come tomorrow or book an appointment i would have done it...i am definitely not coming back:(.
Royal Nails & Spa is a Canadian Nail salon based in Mississauga, Ontario. Royal Nails & Spa is located at 2980 Crosscurrent Dr, Mississauga, ON L5N 7C7, Canada.
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