this is the worst. Experience of customer service I have ever received at a laundry mat. I had come in with my 2 year old and was told to leave because Maribel had first said that my 6lbs duvet was too heavy for a $2.75 machine and wanted me to pay $4.50 to wash my duvet. At first she had mentioned that she would prefer and recommend that I use the more expensive machine, then when I said to her that i know my duvet is light it is duck down feather and only weighs 6lbs and the machine above has a sign directly above my machine that states it is a double loader. not to exceed 18 lbs...even when my duvet is wet it weighs about 10 lbs at the most. I felt disrespected she actually told me to leave the store. Maribel was rude to my son.She had then said because he had touched the machine that is another reason why I must leave because if safety. she had directly raised her voice and yelled out and said to my child "leave go to your mom!" and shooed him out the door. this is completely unacceptable.
Well maintained.. very clean, affordable. They are not allowed to wash carpet, shoes, rubber mat. They make sure you using they washers not only dryers for safety and health issue. Some customers want to used the dryers because it wet and it did not wash properly.. Prices are affordable and worth it. They have aircon. You can choose different sizes..Fully attended and free wifi.. This laundromat is unique and convenient..
Our experience today, 11 Sept. 2018 absolutely concur with Shanika's comment and her review 5 days ago. Horrible, rude & greedy operator! * Loaded 3 Ikea single seater cushion covers & 2 pillow cases in 30lb machine (C$4.50), we estimate under 10 lbs dry weight. * floor manager, Maribel, came over and ask us to put into 40lb machine (C$5.50), citing she disallow us to use 30 lb machine since it's going to be too heavy when wet. We obeyed! Despite knowing it's an over kill. * my husband, not convince its above 30lbs approach Maribel to weight the load when machine stops so that we make an objective assessment in future. Maribel flatly refused, then told us to leave premise & to go to another laundry. How rude!! A heated exchange followed. Maribel, threaten us, she then actually called the police. The police had no time for this, did not come eventually.* To convince we were ill advised, therefore , over charged, we brought a weighing scale from home. Actually weight the wet load. Guess what, it came to 16 lbs. See pic attached. We invited Maribel to see, to learn NOT to over estimate and ask customers to use big machines unnecessarily, she avoided us!!* The proof is in the pictures attached.* Before leaving, my husband told Maribel we should not have to spend C$5.50 but C$4.50 is enough!! Maribel had the cheek to say GOOD!! Wow, all of a sudden I realise what the motivation is to push us to use the 40 lb machine - all in the name of more money, more profit for Mark's! OMG! Such GREED !!* Don't get fooled by Maribel, beware of the the crocodile in that smiley face !!* Maribel claims she is the owner, if so, the consumer association of Canada should investigate such " vultures". If she is an employee, management would do well to get a replacement.Sign offMelissa & Mario
Love this place, clean, well kept and taking care of. I've done laundry on my own there and also use the wash and fold services and my laundry is always clean and folded neatly and done quickly. Not sure how they range in price to other businesses that offer the same... But I've been going to this location now thru two different owners and happy with both.
Can't just use a dryer. MUST use their washing services & then dry. I offered to pay for wash even though I'm not washing ... Don't waste your time coming here just to use the dryer. Not a good business model ... if you ask me.
Mark's Maytag Coin Laundry is a Canadian Laundry based in Mississauga, Ontario. Mark's Maytag Coin Laundry is located at U5-255 Dundas Street West, Mississauga, ON L5B 3B2, Canada.
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