The funniest part of all this is how desperately you’re trying to sound professional while your own messages and screenshots completely expose you. You typed out this long dramatic reply like you’re some perfect company, but every single thing you wrote collapses the second someone actually looks at the proof. Because unlike you, I have actual screenshots — timestamps, messages, call logs — all clearly showing what really happened: • Me asking politely for my $500 refund again and again • You repeating the same “2 days” excuse every single time • You ignoring calls • You leaving messages on read • Zero follow-up • Zero accountability • Zero professionalism So please explain how any of that is a “fake review.” Screenshots don’t lie. Your own words are the proof. And the funniest part? Your reply reads like a mix of panic, guilt, and Google-translated legal threats. You keep repeating the same copy-paste script you use on every unhappy customer: “Fake review.” “Legal team.” “Fake review.” “Different accounts.” “Fake review.” It’s honestly comedic at this point. If EVERY negative review is “fake,” maybe — and this might shock you — the problem is you, not the customers. Then you start talking about “cabinet samples” and “returning them,” completely making up new stories out of thin air. Meanwhile, the screenshots show the real story: you took the deposit, stalled for weeks, ignored calls, and now you’re scrambling to cover it up. You keep shouting “we have proof” but where is it? Where’s the contract? Where are the photos? Where are the messages? Where is ANYTHING? Because every time someone asks for that “proof,” you switch topics and play victim again. Your whole reply is basically you trying to look strong while typing through pure panic. Let’s be completely clear: You don’t get to give low-quality work, delay people for weeks, take deposits, ignore calls, and then act like you’re the ones being attacked. Your communication is terrible, your behavior is shady, your excuses are recycled, and your response only makes everything worse for you. If you actually believed your own lies, you wouldn’t be writing essays under every bad review. You wouldn’t be chasing people online. You wouldn’t be trying to scare customers with “legal action” because you have nothing real to stand on. Your reply showed your real face loud and clear: Defensive. Dishonest. Terrified of the truth being exposed. Keep replying if you want. Keep writing paragraphs. All you’re doing is giving future customers more reasons to stay far away from your company.
Yoshi sent respectful qualified workers for the job. Our small old kitchen now looks fresh, modern and fantastic. You’ll see in the pics! Thanks Right Choice for everything!
I am very disappointed in Yoshi and her team. Their workmanship was terrible. Their management of the project was terrible. Yoshi had no interest in keeping her promises or her agreement with my clients. When we gave them our list of complaints, they were only interested in getting their final payment before the job was complete. Then, they just abandoned the project and never came back. Great prices! But maybe when I thought it was too good to be true, I was correct.
We had great experience. The Installation team was expert and knowledgeable. Yoshi is amazing at costumers support from day one until kitchen fully Installed. The installation was done on time. They did great job and I would highly recommend first choice Kitchens.
These guys are scammer. They're completely shameless about their lies and big time liars, not only I'm saying this, it is said by their contractors and workers as well. It's been 5 months after renovations I'm following up for faucets, ceiling paints and ESA certificate but no response. I paid them to replace everything but they installed very cheap materials. Even their cleaning person suggests me to change the all faucets and I asked them but they said their faucets are loosing colors. Plumber said I shouldn't hire handyman to do the work because there is issue with plumbing but they asked handyman to do the job and when handyman couldn't do it then they hired process plumber. Paints are peeling off. Cranking noise for newly installed floor. They kept vent inside the closet, what a professional work. Kitchen ceiling are uneven, they didn't try to make it smooth. I asked of ESA certification, every contractor should provide but he said his electrician is certified. May be his electrician is certified electrician but we need ESA certificate for our safety. Now I realize they installed new plug but they took power from other plug and removed power from other plug. What a poor piece of work. I have little bit of money to pay and I asked them to fixed all these but they are out of contact. They lie in every steps. They take tons of money from us and they pay 300 dollars day to handyman to do the work. Even people work with this company said they are liar and Scammer. Don't go with them. Read Ontario guidelines before going with any renovation. I'm going to report this contractor to other sites as well. Again I'm saying "DO NOT TRUST THEM" & Don't work with them. Very unprofessional and low quality of work. They lie in every single thing. I complained in B2B and they already have so many complaints in B2B as well. If you see their other good reviews, you can realize that, they themselves created an account and wrote a review. What fake people they are.
Right Choice Kitchen & Bath is a Canadian Kitchen remodeler based in Mississauga, Ontario. Right Choice Kitchen & Bath is located at 5602 Tenth Line W #123, Mississauga, ON L5M 7L9, Canada.
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