Games were fun but staff made the experience unpleasant. We had a large party of 19 people playing the game and when we asked if we can add an extra person which was included in the package, We were told they can’t unless we pay extra since they submitted the names. I don’t understand why I would be charged if the birthday package already included it. Also the party room is pretty small for a larger group. Would not recommend.
I recently visited this laser tag arena, and it was disappointing. The staff was incredibly rude to both adults and kids. They rudely rushed us out at closing time.The party room was also too small. Overall, I wouldn’t recommend this place due to the unfriendly staff and cramped facilities.
The place is okay and the game is fine. But the employees were rude and clueless. I have an email showing I can have 25 players. We ended up bringing 22. When we got there the person told me only 20 people. They did not have enough cutlery or plates. Second, they close at 8. We booked from 6-8. They rushed us out and were very rude the entire time. I originally asked for 5:30-7:30. They told me from 6-8. Meanwhile when we got here there was nothing else happening. Then at 6:30 the guy says our first game should have been 15 minutes ago. How would we know this? you never told us. Then if you wanted to leave at 8 your last party should be until 7:30. You can’t have a party booked and then expect everyone out at 8. The attitude was the worst there is a correct and polite way to conduct your business. Will never recommend or come back. Planet laser in Oakville is way better
Had a great time. Wonderful staff and super friendly. I would highly recommend for birthday parties or just to come with family and friends. Would also be a great place for business's who want to do a staff fun night.
Active Games Now is a Canadian Laser tag center based in Mississauga, Ontario. Active Games Now is located at 2463 Royal Windsor Dr unit 7, Mississauga, ON L5J 1K9, Canada.
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