The worst bottles to take on a trip. They constantly open up and cause spillage. I recommend people getting dollar store bottles and replacing aveda bottles or all together leave it.
I had an incredibly positive experience at the Aveda store in Square One, largely thanks to Nicole. She was not only exceptionally kind but also showed great empathy towards my son's condition. Instead of simply trying to sell products, Nicole took the time to understand our needs and guide us towards selecting the right ones for my son. I truly appreciate her approach of not pushing for sales but rather focusing on helping us understand the products. I believe individuals like Nicole, who prioritize customer service over sales, are invaluable to any store. I highly recommend that her manager and head office recognize her and consider hiring more people like her. Thank you, Nicole, for your exceptional service.
We went to this store to check Aveda products and choose based on our needs. The sales rep Wasan was so attentive and friendly in listening to our concerns and problems that we have with our hair. She made us comfortable with her top notch service and recommended Aveda line of products based on our hair type. She knows very well how to assist the customers with her intensive knowledge about the products which helped us to choose the right shampoo at ease. Overall, a great experience and I must recommend this store especially for the services that we got from the team at this store.
I came in today with a bit of knowledge on the Aveda product offering.. but I was blown away by the top notch service I received from, Bonnie, the rep working the store alone this evening. She was attentive to all of my requests and provided a wealth of knowledge and information you’d have to sift hours through online. She worked with me to make recommendations based on my hair type and based on the overall aesthetic I was after for my hair care. I felt completely at ease, as though a good friend was making recommendations based on what would work for me - vs a sales person trying to meet their quotas. We went through various products and I ended up leaving with 3 items I know are going to offer me the look and scalp hydration that I was initially after. She then let me know about the store sign up offer of 15% off which ended up saving me a total of nearly 30.00 off my purchase, and then loaded me up with free samples of shampoo and conditioner that allow me to trial a few more of the Aveda product pool, so next time I come back I’ll have a better idea of what items work with my hair and offer the hydration and protection I’m after. Thank you for an awesome first time experience to an Aveda shop front, if you’re lucky enough to get Bonnie in the store - you’re in very good hands from someone who cares about matching the right product with the right person. Truly an exceptional customer experience, thank you! 10/10!!!
I was almost insulted by the customer service rep at the store today November 17, 2022 The person was looking at his phone for about good 3minuts or so I was standing in front of cash desk …I ASKED ABOUT PROMOTIONS customer service gave me LOOK LIKE ARE YOU CHEEP WOMEN!!!! No we don’t have any that was un respond back to me !!!! I just SPENT 164$ on one ITEM !!!SHAMPO !!!! It was UNBELIEVABLE U HAVE THAT KIND OF RUDENESS IN YOUR STORE !!! I will go back to HEALTH STORES FOR MY PRODUCTS!!!! I usually do not write bad experiences BUT TODAY I WAS DISRESPECTED BY PERSON THAT GETS SALARY FROM ME !!!! No more ….
It was my first visit at this location, Diana was helping me out and she’s great. She thoroughly explained me how the product works and what works best for me considering my needs.
They are trying hard they really are. Everything feels different about shopping now because the whole mall is different. Covid has changed things thats forsure, but my experience still remains best in class, they are very knowledgable and take their time with you. I feel grateful they are being so safe because some others stores don't seem to care as much and its kind of scary to be honest. Square one Aveda made me feel safe, clean, I didn't have to touch anything in the store and they even sanitize the bottle before they put it in your bag.
Aveda Store is a Canadian Cosmetics store based in Mississauga, Ontario. Aveda Store is located at 100 City Centre Dr #2244, Mississauga, ON L5B 2C9, Canada.
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