Bought 2 items and 1 was missing. 1 month now waiting for refund and they won't give it to me. Called several times, was yelled at by the owner for bothering him.
I almost bid on items from this auction house until I realized they are ran by the same “auctioneers” that I have previously had an issue with. Therefore I will be inserting my original review here as well. I had originally made purchases through “A.K. Liquidation” and left the review seen below. Original Post: This “company” has absolutely no customer service. The first time I won a bid from this place they gave me the wrong item (I was in a rush and didn’t realize until I got home) and refused to do a refund, luckily I only paid $5 for the item so I wasn’t too upset and just accepted the loss. Second time they refused to answer the phone or reply to emails. I was trying to get a hold of them to confirm that payment was received and that I could pick up my item. When I finally was able to get a hold of someone the person who answered was hostile. The workers seem miserable and don’t know how to talk to customers or deal with criticism. AVOID THIS PLACE AT ALL COSTS. If you do happen to get anything from here definitely check your items before leaving and deal with it asap because once you leave there is no guarantee that you will hear from them again.
Always a great experience. Easy and quick pickup especially when there are heavier items the big guy is always super friendly to help. They are responsive to their emails as well.
Currently only through online auctions but the deals can be very good. Typically that will bring them out to your vehicle upon connecting by telephone.
GTA Auction is a Canadian Auction house based in Mississauga, Ontario. GTA Auction is located at 991 Matheson Blvd E Unit 14, Mississauga, ON L4W 2V3, Canada.
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