Zack Fraser from GTA accounting was great to work with! He gave helpful answers to all my questions and was very professional. He's very knowledgeable and I would highly recommend working with him. Thank you Zack!
Kyle Wood did an excellent job with my tax filing this year. He was professional, efficient, and very knowledgeable. He took the time to explain everything clearly and answered all my questions along the way. I really appreciated how smooth and stress-free he made the whole process. Highly recommend his services!
Not recommended based on my experience. If you like CRA and IRS notices then do go with them. I engaged this firm for my U.S. and Canadian personal tax filings. After following all their instructions and providing documents promptly, I ended up spending thousands of dollars on another CPA to correct and respond to multiple IRS/CRA notices that arose from the original filings. Initially it has been extremely difficult to meet a qualified CPA in person. All my interactions have been over the phone or video calls with cameras off. When I visited their office, there was only an intern at the reception and no professional staff available to speak with me. This gave me the impression that most of the work is handled remotely with little in-person oversight. Communication has been slow and impersonal, and important issues have lingered for months without proactive follow-up. Based on this experience, I would not recommend their services.
While their tax services themselves are acceptable, and their prices are reasonable, their customer service is poor. They will constantly ask for information they already have and ask for the same things twice. I use them for personal and business taxes, and they will constantly confuse one business with another, or confuse my family with my business partner's family, which is very frustrating. They don't ever seem to remember a previous conversation, always providing what appear to be copy/paste answers and will quote you for services that you might have already paid for (I was quoted a new fee for tax advice when the retainer clearly says it includes tax advice for one year). Sometimes you get conflicting information from one person to the next. Ultimately, these things all speak to a very poor attention to detail which is very concerning and ultimately I will be looking for new accountants.
Contrary to the reviews on here, we did not have a good experience with GTA Accounting with our cross-border taxes. Our taxes were filed and completed months after the initial estimate, which alone was a frustrating experience. Additionally, as our taxes had to be filed after the US April deadline, the initial estimated tax amount that our accountant told us we had to pay was significantly higher than the actual amount that was due (~$3300 vs $1000) as he had made a mistake with the software. This significantly eroded our trust. Though their front desk staff is very cordial and kind, and our accountant was pleasant enough when we were able to talk to him, it was near impossible to get any kind of communication or to get any kind of transparency from him. They may be fine for Canadian taxes alone, but if you are looking for cross-border services, you may want to consider looking elsewhere.
GTA accounting has been nothing but accommodating to me and my family. They make filing taxes a breeze and go the extra mile to ensure we receive the best return possible. Thank you to Sebastian for doing such an amazing job.
Ive had great experiences with GTA Accounting so far. Just recently had awesome support from Zack who supported me on my taxes. Thanks Zack and GTA Accounting!
GTA Accounting Mississauga is a Canadian Accounting firm based in Mississauga, Ontario. GTA Accounting Mississauga is located at 5770 Duplicate Hurontario St Suite 102, Mississauga, ON L5R 3G5, Canada.
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