I made an order on their online store and only received three of the five items that I ordered. I reached out and just asked if it was a mistake and have not heard back and I have reached out by Email, Instagram and the Shop app and have heard nothing. I am happy with the items that I did receive but I'm disappointed that I can't even be acknowledged.
Came in last week with my sister, had a quick conversation with Deyonte and he was amazing. Informed me about the upcoming Black Friday sale, and was very helpful while I was trying stuff on. Hope I got the spelling of his name right, cause he was terrific!
I love this store but the employees need more backup especially on the weekends! Today I noticed an employee working by himself and I felt bad because he had to do so many things at once, he did a great job though so shoutout to him would just be nice if they were one or two more people working. Great store otherwise!
I used to love shopping here for vintage clothes, but my recent visit was pretty disappointing. The staff, the Mya, didn’t seem very engaged and kind of rude. I walked in and wasn’t greeted at all, which was a bit off-putting. The overall vibe felt awkward, too. The staff was more focused on talking to each other than assisting customers, which made me feel uncomfortable. I really hope they work on their customer service, because that’s what makes a store worth coming back to.
Extremely disorganized. Used to be my go to store for vintage finds but a recent experience I’ve had dealing with them has made me never want to go back here.
Big shoutout to Jad, great customer service - greeted us on our way in and was respectful and chill. Bought a vintage football jersey and a pair of jorts and was happy with my purchase: Would come back again.
Staff at this location come off as nonchalant and pretentious - made my friends and I (who were actually excited to visit) feel uncomfortable/awkward when browsing…no greetings, just side eyes and staring at customers while chatting with their coworkers. Will not return to this location in the future.
Throwback Vault is a Canadian Vintage clothing store based in Mississauga, Ontario. Throwback Vault is located at 100 City Centre Dr, Mississauga, ON L5B 2C9, Canada.
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