Wooooooooooooooooooorst! #ftp especially these guys.
Terrible front desk/collision reporting service:My dad's car got hit at the side door, and called me for help. I got to the scene, the guy who hit our car already left. The only info they provided to us is a Nigerian driver's license and my dad took a photo of the guys' license plate, no insurance cert. I took my dad to division 11, as this is the long weekend nothing else is open. spoke to the female officer at the front, who was not busy at all, and said they cannot do anything at all, because my dad was not able to get the other person's insurance info. Then I said, they guy wasn't able to provide it, that is why I am here. The female officer then said, we should have called the police to the scene, and nothing she is going to do. I am like, here I am talking to the police for help. That was an absolutely unacceptable service provided by this local police, so I went home called the Reporting Non-Emergencies # looking for help. Then someone suggested that the police department should have at least started my file without the other guy's insurance info. They also told me to go to other police division and try. I was very upset, in this whole experiences, do I have to be a damn lawyer who knows every line in accidental law before talking to the police so they can actually do something to help ? or I should run back to the accident scene, where the guy hit us already left, and called 911 and get the cop to come in and chase the guy, who could not provide their insurance info, please help? so basically the female officer, representing this division is telling me to find my own way to chase that guys' insurance because she is not going to help at all. i don't know if I just hit a loop hole in their process or they are just "too busy" to deal with me. I am going to file a complaint next day for sure. Hopefully whoever reading this will learn something from my story...
I met with cadet Ruben to get help with a person that hit my car and left only a phone number and no insurance info. The person kept stalling and dragging about getting my car repaired. Cadet Ruben explained that my damages are not enough to file a report but he went above and beyond and personally contacted the other party and got me the insurance information to get my car fixed. He was very respectful and helpful.
worst cops in the GTA
Great officers! quick responses to emergency situations!
11 Division is a Canadian Police based in Mississauga, Ontario. 11 Division is located at 3030 Erin Mills Pkwy, Mississauga, ON L5L 1W8, Canada.
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