Kal provided excellent service and worked collaboratively with us on the design of our front porch railings. The final product came out beautifully and he installed it ahead of schedule. Would highly recommend and will use him on future projects.
I've worked with several contractors in the past, but Iron and Railings International stands out for their exceptional customer service. From the initial consultation to the final inspection, they were responsive, friendly, and attentive to my needs. The quality of their work is also impressive - my new iron railings are solid and look fantastic. I'd definitely recommend them to anyone looking for reliable and skilled contractors!
In late 2022, I hired Kal, Owner/Manager, to install a premium iron fence on 4x4 posts for 2 properties in the Beaches. This was a nightmare and Kal was unprofessional, unapologetic, unaccountable and left me with an unfinished/damaged fence. Kal was to supply me with 4x4 galvanized/powder coated posts and when I asked what time they would arrive the next day, he said he needed 2 more weeks. This was problematic as I scheduled landscapers/concrete pour on Monday morning and needed to install the posts over the weekend. Kal then berated/yelling that I had the wrong dates and that I was unappreciative of his efforts until I sent him texts that proved the date I relied on was correct. I had to reshuffle my contractors last minute late Friday afternoon. Originally, Kal showed how their powder coating doesn't chip on a sample piece of metal and yet everything came chipped. When asked about it, Kal said it happens but he would touch up with paint. On the day of installation, Kal forced, kicked, wedged, hammered the panels into place and even grinded away the galvanize to bare metal severely damaging the fence. Despite the posts sitting for 2 months beforehand, in the harshest weather with snow, ice and salt, the posts never rusted but within days of his installation rust already began to form. After watching his installation, I noticed that they were trying to figure out where the panels needed to go. They left 2 sections uninstalled despite having them in the truck. When I asked why, Kal said that all of his drill batteries had died. When I asked about the poor quality and damages, he offered the galvanizing and powder coat companies for me to discuss these issues. When I asked why items on the contract were missing on the install, he said that I had told him differently in person so he relied on what I apparently told him instead of following the written contract. Despite his poor workmanship, Kal offered no apologies. After speaking with the galvanize company, I was told that the metal would be protected for over 40+ years provided the galvanize layers were intact. I later found out that it could be protected for up to 175 years so it was obvious these were not just superficial scratches. When I asked Kal about why the installation was so sloppy, he admitted that he’s never actually installed a 4x4 post fence before but failed to mention it when I hired him and I would never have hired him had I known. When I asked him what he would do about the deep gouges/rust, he said he would touch it up with paint. It was -11 degrees and he said he would come a few days later when it was warmer at 4 degrees (0 with the windchill). Kal even sent me a video of an industrial-grade acrylic paint used for touch ups. I called the powder coat paint company and found out that it's Benjamin Moore latex paint and not the product he sent me but was also told not to apply it at freezing weather as it was only latex. Having painted the exterior of both homes in 2021, BM also confirmed that the paint had to be applied in proper conditions for it to cure (above 10 degrees). I told Kal that he misled me with the painting/galvanizing, downplayed the severity of the damages, showed that the fence patterns did not line up and yet Kal expressed no accountability and offered no apologies. I had asked that he return to finish the job, repair the damages, correct the mistakes and for the posts that were expensive to remove/repair, provide an as-is discount in lieu but in his last communication, he didn't even want to return to the job site, instead, return my deposit and let me deal with the damaged fence. Unfortunately, this now leaves me to hire a third party contractor to address his deficiencies. I would strongly caution anyone against hiring Iron & Railings Int’l Inc. and be wary of the promises that are offered to you. The quality of their work is shoddy at best, and their lack of accountability is appalling. Save yourself the headache and choose a more reliable fencing company, where your money is well spent and you’ll be valued as a client.
We could not be happier with our window well cover - made to measure our very strangely shaped stoned border. The grate fits perfect and looks so good. Would definitely recommend.
I have used Kal several times for railings/posts. Everytime I have been very happy with his work, he's a kind business owner that takes pride in his work. Thank you Kal for everything!
We hired Kal and his team to create a custom interior iron railing for my home. He not only was quick and efficient but was professional with me when I requested some changes after the fact. He was patient and understanding and his only care was making us happy. Highly recommended!!!!
Do NOT buy a railing from this company!! We hired Kal to create a custom railing and he is refusing to finish the job but has kept our deposit of $2,500. The initial railing he installed had over a dozen issues with it (including safety issues) that he agreed to fix. He took it back down and back to his shop. He is now refusing to come back to install the railing unless we first send him full payment despite our signed contract stating the remainder is due on installation. We already paid him $2,500 and have nothing to show for it but giant holes in our wall and stair cap. I am so incredibly disappointed by the lack of professionalism and the frankly fraudulent behaviour here.
Iron and Railings International Inc is a Canadian Metal construction company based in Mississauga, Ontario. Iron and Railings International Inc is located at 5792 Atlantic Dr #4, Mississauga, ON L4W 4N8, Canada.
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